Job Listing

Knowledgeable Counter Sales Clerk

  • Full Time
  • Aurora, ON
  • negotiable CAD / Year
  • Job: 2402001

Job Purpose

  • Family owned Heating and Plumbing wholesale company in Aurora requires a full time Counter Support Clerk who can assist customers, contractors, and internal staff with their heating and plumbing needs. This position involves providing excellent customer service, offering product knowledge, processing transactions, and maintaining organized and well-stocked counter areas.

Job Duties / Responsibilities

  • Greet customers and assist them with inquiries related to heating and plumbing parts
  • Assist customers and contractors with basic technical questions related to heating and plumbing products
  • Provide information on product features, specifications, and usage
  • Receive and process customer orders for heating and plumbing supplies and ensure accuracy in order details and product availability
  • Ensure sales and invoices are correctly generated
  • Communicate effectively with colleagues and contribute to a positive work environment
  • Ensure that the inventory and counter area is organized, clean, and products are properly labeled
  • Support inventory management including ordering materials and stocking items received
  • Communicate effectively with colleagues and contribute to a positive work environment


  • Previous Sales and Customer Service experience
  • Excellent verbal and written communication with strong interpersonal skills
  • Previous experience in handling and recording inventory information is an asset
  • Proficient in data entry and comfortable working with inventory management software
  • General knowledge of plumbing and heating systems is considered an asset
  • Capable of collaborating effectively in a close-knit team environment
  • Computer skills including database and customer management

Physical Demands

  • Must be able to lift and/or carry up to 20 kg./50 lbs.
  • Standing for long periods of time

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