Job Listing

Internal Assistant Service Manager (Auto Dealer)

  • Full Time
  • Markham, ON
  • Job: 2402031

Job Purpose

Weins Auto Group is looking for an Internal Assistant Service Manager at Don Valley North Toyota. We are looking for a highly motivated and customer-centric individual to join our service team. If you have a technical background in the automotive industry, thrive in challenging, fulfilling and fast-paced environments, and genuinely want to create positive experiences for staff and customers alike – we want to hear from you!

Employer Offers:

  • We offer a competitive compensation plan and a top-notch benefits plan
  • We are with you and value your loyalty by investing in your future with generous group RRSP options and matching program
  • We know everyone needs a long weekend from time to time, so we try our best to make that happen for our retail associates
  • We are lifelong learners and want to support our associates who endeavor to continue their education through our Educational Reimbursement Program
  • We have a generous Vehicle Purchase Program along with a Parts & Service Discount
  • We invest in your career with development and training opportunities
  • We know employees need support from time-to-time. Our Employee Assistance Program is accessible to all associates
  • We want more associates just like you and we offer an Employee Referral Program to thank our associates for a great referral
  • We celebrate personal and professional milestones and team events
  • We want to promote healthy lifestyle, and offer a generous fitness discounts & more

Job Duties / Responsibilities

  • Facilitate the processing of reconditioning preowned vehicles for the sales department
  • Coordinate the preparation of new cars for delivery to customers on behalf of the new car department
  • Work directly with Sublet Vendors, Body Shops, Detailers, Parts & Accessories as a liaison between Service and Sales
  • Control internal UCD repair orders and ensure timely control of reconditioning reports to be forwarded to UCD Manager
  • Invoice ‘detailing’ repair orders and ensure timely control of services/repairs
  • Conduct all business with sincerity, honesty, and genuine concern for customers
  • Initiate and process repair orders for internal reconditioning and express lube as required
  • Assume the role of ASM in any situation deemed necessary by management
  • In the absence of a cashier, determine whether payment is cash, charge or debit and receive payment from the customer
  • Provide additional vehicle problem/complaint information to the technical staff as needed
  • Maintain communications with the technical staff regarding job status changes
  • Advise express lube customers when work is finished on their vehicles
  • Review additional work recommendations with customers and schedule an appointment for the work to be performed
  • Perform any other administrative tasks as directed by management


  • Exceptional written and oral communication skills
  • Excellent organization skills and the ability to multi-task
  • Ability to communicate well with both internal and external stakeholders
  • Strong Team Player and Collaborator
  • Valid Ontario Driver’s License with clean driver’s abstract


Don’t have this exact experience but feel like you have what it takes?  

Tell us your story. We also consider potential when hiring employees. Let us know in your cover letter what makes you the perfect candidate for this role. Weins Auto Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodation will be provided in accordance with AODA. If you require accommodations during the recruitment process, please indicate this in advance.

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